Terms and Conditions


K9 to 5 Doggie Day Care

Terms and Conditions

Although the K9 to 5 Doggie Day Care is a fun place for your dogs to enjoy, we must adhere to certain rules to ensure the health and safety of all animals, customers and staff at the K9 to 5 Doggie Day Care. We therefore request all clients to comply with the following requirements:

Females are not required to be spayed, however, they cannot attend the day care centre when in season. We cannot accept male dogs who have not been neutered after the age of 1 year.

We require all dogs to be fully vaccinated prior to starting at the day care (we strongly recommend that Kennel Cough is included within this regime). A copy of each dog’s vaccination record will be kept on file and updated annually. You will receive reminders when vaccinations are due.

If you wish us to feed your dog, you will need to provide us with their food and instructions on quantities so that staff is able to feed the correct amount.

It is imperative that all dogs are non-aggressive and will undergo a temperament test to verify this. Owners will need to certify that their dog(s) has not injured or shown aggression or threatening behaviour to any person or dog. Furthermore, owners will need to certify that they are aware that there is some risk involved, including scrapes and cuts, which are commonplace due to the nature of dog play. Any minor injuries will be dealt with by staff who are all trained in Canine First Aid. For more serious injuries we will take your dog to your own vets, or if not possible, we will take them to our vets. Any vet bills your dog may incur remains the responsibility of the owner.

All owners must have their week’s payment ready (cash or cheque) at the end of the day or on the last day of the week. Alternatively, owners may pay in advance using a standing order, BACS transfer or, if you have a smart phone, using the Barclays Pingit free app (http://www.barclays.co.uk/Mobile/BarclaysPingit/P1242603570446).